Undertaking Service

To create a brand, enhance their visibility and establish a corporate image, our spirit of "all the pursuit of quality, customer satisfaction, for the purpose of" spirit, "the most preferential prices, the most attentive service, the most reliable product quality" principle your solemn promise:

First, the product quality and commitment:
1, product manufacturing and testing are quality records and test data.
2, the product performance testing, we sincerely invited users to visit the whole process of products, all performance checks, was confirmed to be eligible after the boxed product shipped.

Second, the product price promise:
1, in order to ensure high reliability and advanced systems were chosen selection of quality brand-name domestic or international.
2, in the same competitive conditions, our company not to reduce product performance, change the product on the basis of the cost of parts, in good faith in the most favorable price to you.

Third, the delivery commitment:
1, the product delivery: as required by the user, if special requirements, to be completed ahead of schedule, and I may in particular organization of production, installation, and strive to meet customer needs.
2, product delivery, our company provide the following documents to the user;
① Technical Maintenance Manual
② Installation Master Plan
③ manufacturer specifications and purchased parts
④ provide wearing parts, spare parts list, and comes with a certain amount of spare parts

Fourth, after-sales service commitment:
1, the service aim: rapid, decisive, accurate, thoughtful and thorough
2, the service objectives: service quality to win customer satisfaction
3, service efficiency: the warranty period or warranty period, such as equipment failure, supplier at short notice, maintenance personnel can reach the scene within 24 hours and begin repairs.
3, the service principles: product warranty period of ten months, during the warranty period the supplier will repair and replacement parts are quality and causes damage, damage to parts outside the warranty period, provided the cost of parts only charge fees from the demand side equipment damage caused by human factors, supply-side repair or provide parts at cost price of dollars.

In the warranty period, our technicians visit each year less than three times the use of the survey of users.